Many transactions require cardholder verification. This means your customer must provide proof that they are the valid cardholder by performing one of the cardholder verification methods below. The terminal will prompt your customer (or you) for the appropriate CVM. When verification is required, follow these general guidelines:
● for a transaction where a card is swiped, the cardholder signs the merchant copy of the receipt.
● for a transaction where a card is inserted, the cardholder enters their PIN on the terminal. In some cases, the cardholder may need to sign the merchant copy of the receipt.
● for a transaction where a card is tapped, the cardholder signs the merchant copy of the receipt unless the amount is below the CVM limit.
● for a transaction where a mobile form factor is tapped, the cardholder enters their passcode on their mobile device if the amount is above the CVM limit. If the cardholder has already entered their passcode, they will not be prompted again during the transaction.
● This is the maximum dollar amount for performing a tapped credit transaction without cardholder verification.
● If the final transaction amount is greater than the limit specified (in the case of Visa, equal to or greater than) then the cardholder must perform one of the cardholder verification methods outlined above.
● In most cases, this limit does not apply to:
Credit transactions where the card is swiped or inserted
Interac Debit transactions where the card is swiped or inserted
These transactions require cardholder verification regardless of the transaction amount.