Frequently Asked Questions: How do I determine my terminal’s software version? Follow the steps below to determine your terminal’s software version. From the READY screen, press the key twice. Key in 25, and press the green key. The BASIC TERMINAL INFO report appears. To find the software version, look for APP VERSION. To print the report, press the key. If the OPTION NOT AVAILABLE message appears, follow the alternate method below. Alternate method From the READY screen, press the key twice. Key in 16, and press the green key. When the PRINT TRAILER MESSAGES? prompt appears, select NO. The terminal software configuration report begins to print. After 2 seconds, press the red key to stop printing. Look for SOFTWARE VERSION on the second line of the report. How do I re-initialize my terminal? From time to time, you may need to reinitialize your terminal, for example if changes have been made to your terminal or to your merchant account. From the READY screen, press the key. On the main menu, select CONFIGURATION. Select INITIALIZATION. If SWIPE ADMIN CARD appears, swipe your POS Admin card. If RETAIN CURRENT MERCH SETTINGS? appears, press the key (YES) to keep all parameters set as they are. If MERCHANT ID appears, simply press the green key.