The Moneris Merchant Scoop: The Warehouse Group
Merchant Spotlight

The Moneris Merchant Scoop: The Warehouse Group

November 24, 2022 Calculating time...

The Moneris® Merchant Scoop Series is dedicated to highlighting Canadian businesses thriving amidst an ever-changing landscape. Featuring exclusive interviews, learn more about the entrepreneurs behind the scenes, their stories of how they got their businesses off the ground, what it really takes to achieve success, and what the next steps could look like for a resilient future.

Why did The Warehouse Group, a collection of eclectic dive bars known for offering wallet-friendly, quality food and drink option choose Moneris for their data needs?

The Warehouse Group ®  first opened in Vancouver’s entertainment district in 2001, and has since expanded to 20 locations between British Columbia and Quebec, and one location in Seattle, WA. Through efficient execution and data-driven purchasing behaviour, the restaurant has maintained food prices below the industry average – with most items on the menu under $10.

Derek Smith, Head of Business Intelligence at the Warehouse Group, cited the restaurant’s decision to use Moneris as their data service provider on Moneris’ long-standing reputation as an industry leader in the restaurant business for processing transactions.

“I don’t really know too many payment processing companies in the restaurant space at the multi-unit level. They’ve done really well for so long, so there’s not a better partner for us to be able to work with on this side”, said Smith.

Fish tacos 

Through Moneris’ data, Smith and his team were interested to learn more about their customers: Who are they? Where are they were coming from? They wanted to explore any connection between transaction and demographic data that could help drive business and use data to inform their business strategies moving forward.

 “Our main objective was to better understand our demographic, so Moneris provided us with customizable data and reporting options that showed us who our customers are and where they are coming from in proximity to our restaurant locations.”

To learn more about the Warehouse Group’s story and what Moneris’ data revealed, click here

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