Moneris

Setting Up Your Product: Hardware Set-up

Setting Up Your Product

Hardware Set-up

Step 1

What's Included?

Make sure you have everything you need to set up your terminal. Ensure that your Ethernet service is ready to support your terminal.

Power Cable

Adaptor

Desk/5000 with Multi-port box

Paper Roll

Ethernet Cable

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Step 2

Connect to Cables

Connect your Desk/5000 to the Internet to proceed with software set-up.

1. Ethernet Cable to the terminal

Plug one end of the blue Ethernet Cable into the port labelled ETH on the Multi-port Box.

2. Ethernet Cable to the Router

Plug the other end of the blue Ethernet Cable into the router, switch, hub or internal wiring — whatever is applicable to the high-speed Internet service at your location.

Connecting Moneris terminal ethernet to router

Connect to a power source to configure and use your Desk/5000.

3. Insert the plug connector into the Adaptor box to complete the Power Cable.

4. Insert the Power Cable’s barrel connector into the circular port labelled with the power symbol on the Multi-port Box.

5. Plug the other end of the Power Cable into a power source. The terminal will turn on.

Recommendations: Always plug the power cable into the power source last to avoid power surges. It is highly recommended to use a power bar equipped with surge protection if possible. If you have a power cable from an existing terminal, do not use it, as it may damage your new terminal.

You must use the exact power adaptor and cables provided by Moneris to work with your terminal. Failure to do so may affect the operability of, or cause damage to, the equipment.

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Step 3

Load Paper Roll

1. Lift the Printer Latch

Pull back to open the lid and expose the paper well.

2. Install and Unroll the Paper

Ensure the loose end of the paper roll is toward the back of the terminal.

Extend the paper roll at least one inch (2.5 cm) over the top of the lid.

Note: If the paper is installed backward, your printouts will be blank.

3. Close the Lid

Press down to snap the lid back into place. The extended paper must be pressed securely against the closed lid toward the back end of the terminal.

Note: To advance the paper from the printer when the lid is closed, you must press and hold down the paper feed key when the terminal is powered on. DO NOT attempt to manually advance the paper by pulling it as this will damage the printer.

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You did it!

Lesson Complete

Hardware Setup

Let’s connect and tailor your terminal to fit your business

Continue to Software Set-up

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