Additional Merchant Support
Contact Support ›
For help with your terminal, account service assistance or general inquiries please call our 24 hour service line at 1-866-319-7450.
Merchant Direct ›
Merchant Direct provides 24/7 access to daily card transactions (available by 7 am the next morning and stored for six months). Don’t have a Merchant Direct Account? Sign up now.
Moneris Statement on FCAC ›
Moneris supports the strengthening of the Credit and Debit Card Industry’s Code of Conduct to better protect merchants from deceptive sales practices.
Interchange Rates ›
Moneris has adopted the enhanced Code of Conduct in accordance with the provisions set out by the Government of Canada.
Frequently Asked Questions about the HST.
- Merchant Notices ›
- Account Changes ›
- Code of Conduct FAQ ›
As tax regulations change from time to time, Moneris reviews the applicability of taxes on a regular basis and may make changes in order to be compliant with federal and provincial regulations.
PCI Data Security ›
As part of Moneris' ongoing provision of payment card processing services, we want to provide you with some critical information regarding the Payment Card Industry (PCI) security standards and the MasterCard Worldwide and Visa Inc. (collectively the "Card Brands") rules and regulations that enforce compliance to the standards.
- Interchange FAQ ›
- PA-DSS ›
Purchase refill paper rolls, stands, printer ribbons and other products.