Recently, you may have received an email from a company named OnResearch, regarding a Moneris annual customer satisfaction survey. These emails are sent from the email addresses firstname.lastname@example.org or email@example.com.
OnResearch is a trusted partner of Moneris Solutions, and this email is genuine.
Every year, we invite a random group of our merchants to participate in the survey, designed to give merchants the ability to share their satisfaction level and feedback regarding our services.
The survey does not request any confidential information. We will never ask our merchants to provide, confirm or update their records via email.
If you have any questions or additional concerns, contact us at 1-866-319-7450.