Support

Getting
Started
- Getting Started with Moneris
- What type of business are you in?
- Ready to Get Started?
  
  Speak to a Moneris Solution Consultant today! Contact us via phone or have someone call you when it's more conveinent.
  
  Speak to a Solution Consultant Now: 1-888-692-0321
  
  Online Inquiry:Fill out a Sales Inquiry Form
We’ll help you grow your business, stress and hassle-free. Get a $300 Gift Card »
Products
& Services
- Payment Terminals
  
  Everything you need to accept credit, debit, gift and loyalty cards today.
- Online Payments
  
  Our eCommerce solutions make it easy for your business to thrive on the web.
- Business Management Tools
  
  Tools and services to help make managing your business easier and more successful
- Integrated Solutions
  
  Moneris’ industry-leading, proprietary payment technology can integrate with your existing software solutions.
We’ll help you grow your business, stress and hassle-free. Get a $300 Gift Card »
Partners &
Developers
- Strategic Partners
  
  Power your business with a Moneris partnership that combines integrated payment technology with relationship management, marketing collaboration and revenue opportunities.
  - Strategic Partner Program
  - Contact Form
- Alliance Partners
  
  Align your business with a trusted brand in payment solutions that can drive new customer acquisition and revenue growth through reseller and referral partnerships.
  - Alliance Partner Program
  - Contact Form
- Technology Partners
  
  Integrate Moneris’ industry-leading, proprietary payment technology with your software solutions.
  - Technology Partners
  - Contact Form
  Moneris Developer Portal
  
  Developers can quickly access our API documentation for a variety of different languages such as PHP, Ruby, Java, .NET and more.
  - Moneris Developer Portal
Insights & Resources
- The Moneris Spending Report
  
  The Moneris Spending Report provides a snapshot of consumer spending activity in Canada by analyzing credit and debit card transaction data.
  - Read the Latest Spending Report
- Quarterly Insights
  
  Moneris customers get access to helpful tools and expert advice to help you build your business with confidence and security.
- Business Advice & Tips
  
  Practical advice for entrepreneurs and business owners of all sizes. Discover helpful tips and information to help keep your business moving forward.
  - Business Advice & Tips
  Customer Success Stories
  
  Our customers are at the heart of our business. Learn more about the people, relationships and businesses that are behind our success.
  - Customer Success Stories
We’ll help you grow your business, stress and hassle-free. Get a $300 Gift Card »
Merchant
Support
- Quick Links
  
  Find what you need quickly - Here's a list of our most popular topics.
- Merchant Knowledgebase
  
  Get instant access our Merchant Support materials such as manuals, install guides and more.
- Compliance & Security
  
  As a business owner, it’s important to understand the rules and regulations governing your payment processing.
- Contact Support
  
  Have a question? Need help? Contact the Moneris Service Center 24 hours a day, 7 days a week.
  
  Phone: 1-866-319-7450
  
  Online:Merchant Direct Login
About
Moneris
- About Moneris
  
  We deliver innovative technology and unparalleled customer service to merchants of all sizes. Learn more about us here.
- Security & Privacy
  
  Moneris is committed to ensuring the privacy of our customers and their clients.
- Careers
  
  Moneris is a company that's growing and has lots of opportunity for people looking to build their skills and work in a challenging and exciting environment.
  - Working at Moneris
  - See Our Open Positions
- Contact Moneris
  
  We value your opinion and want to hear from you. Please let us know how we can help.

Home

Moneris Customer Service

Have a question? Need help? Contact the Moneris Service Center 24 hours a day, 7 days a week.

Phone

1-866-319-7450

For help with your terminal, account service assistance or general inquiries please call our 24 hour service line.

Send Message

Merchant Direct Secure Message Center

Quick Links

Find what you need quickly - Here's a list of our most popular topics.

Merchant Knowledgebase

Troubleshooting

Compliance & Security

Can't find what you're looking for?

If you need help finding something, use our handy search tools to help.

Protecting Your Data - PCI Security

As part of Moneris' ongoing provision of payment card processing services, we want to provide you with some critical information regarding the Payment Card Industry (PCI) security standards and the MasterCard Worldwide and Visa Inc. (collectively the "Card Brands") rules and regulations that enforce compliance to the standards.

Learn More