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Testimonial

Your Friend With a Cube Van

Card payment convenience and security create a moving success story.

Business Need

In the moving and delivery business, the clock never stops. And the work is wherever the customer is. They needed a payment solution that could keep up with their business.

The Solution – Moneris Wireless 8300 Terminal for anywhere, any time card processing

Your Friends with a Cube Van With personal and business clients scattered around the greater Toronto area, having a mobile card payment solution makes it much more convenient and secure to do business on the road. It has eliminated the need for manual imprinting of cards and time-consuming phone authorizations. Also, because the solutions are capable of processing credit and debit transactions, slow cheque processing is eliminated.

“Our bank recommended Moneris’ services to us,” said Denis Roy, co-owner. “Once we received our new equipment, we were ready for business, and it’s been an effortless relationship ever since. Our customers love the convenience – and the opportunity to earn points on their moving expenses.”

The equipment itself has proven to be very rugged. “We’ve dropped our 8300s a few times and they keep on working. When it comes to technical help, Moneris’ support is second to none. On a few occasions, receipt paper rolls ran out before the transactions were printed. A quick call to Moneris and the transactions were retrieved. Moneris always provides me with easy ways to solve problems,” added Mr. Roy. “We’ve come to really rely on them.”

Thanks in part to their ability to accept wireless payments, Your Friend With A Cube Van has experienced a substantial increase in business. According to Roy, in less than 5 years, business has tripled – and so has the size of their fleet.

The biggest boost has been in last-minute business. “We recently became a supplier to a major discount department store. There’s a lot of weekend and after hours work. Being able to accept corporate cards any time and anywhere has made things much easier than cheques.”

Roy also believes that having Moneris’ services has improved his reputation. The moving industry has a less than perfect record with customers. His partnership with Moneris tells customers that his operation is sophisticated, established and trustworthy.

Roy continued, “I highly recommend Moneris to my colleagues. In fact, on my recommendation, my physiotherapist made the move to Point of Sale card technology. And their business has grown, too.”